Scanner Not Working? Troubleshooting Steps

Get scanning again fast.

If you get stuck at any step, contact NexusTech Services (NTS).

Need help?

- 📞 Phone: 01539 329330

- 🖥️ Remote Support: helpnts.co.uk

- 📍 Registered Office: Kendal House, Murley Moss Business Park, Oxenholme Road, Kendal, LA9 7RL

Checklist

- Check USB/network connections and device power.

- Update/reinstall the scanner driver/app.

- Test with the vendor’s utility app.

- Ensure you have permissions to the scan folder if network scanning.

Still stuck?

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